Eleven » Sunglass Style

Free Next Day Delivery + Free Return

Free Delivery

We know you want your sunglasses as soon as possible, after all the sun is shining! Here is our target delivery time on your order.

If ordered	Delivery option	Delivered to	Cost
Mon - Thu before 2pm	Next day*	NZ	Free
Mon - Thu After 2pm Friday and weekends	2 business days*	NZ	Free
	ALLOW 2-3 BUSINESS DAYS FOR RURAL DELIVERIES

We will let you know if there is any delay in packing and sending your order. Once it is on the way we’ll send you tracking details and it will need to be signed for on delivery.

Free Return

Oh no! You’re not 100% in love with your new sunglasses? No problem! We know it can be hard to get that fit exactly right online, so you can return them to us for a full refund or exchange. Either pop into store with your sales receipt, or follow the steps below to return by courier.

We don’t offer “change of mind” refunds for in store purchases as those lucky customers have had the benefit of being styled in store and finding the right fit, however we can offer store credit if we didn’t get it right first time, please check your sales receipt for further detail.

01. Return Form and Packaging

Enclosed in your delivery is a return postage paid eco courier bag and a returns form. Please fill in the required details and pack the glasses in the Sunglass Style box provided, ensuring all original items such as tags, authenticity cards, cleaning cloths and pouches/cases are included.

02. Courier Collection

When your package is ready you can arrange for it to be collected or you can drop into any NZ Post store. For collection call Courier Post on 0800 COURIER or book a collection online at Book collection

03. Response

We'll let you know as soon as we receive your return, and arrange the exchange or refund as required.