Check if you’re eligible for the same day delivery if you order before 1pm
Fast Delivery + Hassle-Free Returns
Free Delivery
We know you want your sunglasses as soon as possible, after all the sun is shining! Here is our target delivery time on your order.
| Delivery Option |
If Ordered |
Will Arrive |
Cost |
Same Day
(Eligible Addresses Only)
|
Auckland
Mon - Fri Before 1PM
Hamilton / Wellington / Christchurch
Mon - Fri Before 10.30AM |
Same Day
(Between 6PM-9PM) |
Calculated at checkout |
| Mon - Thu 1PM ( 10.30AM ) - Midnight |
Next Day
(Between 6PM-9PM) |
|
Overnight
|
Mon - Thu Before 2PM |
Next day* |
$6 Flat Rate Shipping (FREE for orders $100+) |
Mon - Thu After 2PM
Friday and weekends |
2 business days* |
|
|
*ALLOW 2-3 BUSINESS DAYS FOR RURAL DELIVERIES |
|
We will let you know if there is any delay in packing and sending your order. Once it is on the way we’ll send you tracking details and it will need to be signed for on delivery.
Hassle-Free Returns
Oh no! You’re not 100% in love with your new sunglasses? No problem! We know it can be hard to get that fit exactly right online, so you can return them to us for a full refund or exchange. Either pop into store with your sales receipt, or follow the steps below to return by courier.
Ray-Ban Meta and Oakley Meta smart glasses are excluded from our standard returns and exchange policy. Because these are electronic devices, once the box seal is broken they can't be returned, exchanged, or refunded for change of mind or fit issues. This applies to online and in-store purchases. Faulty units are covered separately under manufacturer warranty.
We don’t offer “change of mind” refunds for in store purchases as those lucky customers have had the benefit of being styled in store and finding the right fit, however we can offer store credit if we didn’t get it right first time, please check your sales receipt for further detail.
01. Return Form and Packaging
Enclosed in your delivery is a return postage-paid eco courier bag and a returns form. Please fill in the required details and pack the glasses in the Sunglass Style box provided, ensuring all original items such as tags, authenticity cards, cleaning cloths and pouches/cases are included.
02. Courier Collection
When your package is ready you can arrange for it to be collected or you can drop into any NZ Post store. For collection call Courier Post on 0800 COURIER or book a collection online at Book collection
03. Response
We'll let you know as soon as we receive your return, and arrange the refund. The $6 restocking cost is deducted from the transaction value prior to processing the refund.
