Exchange & Return

If you’re not completely happy with your new sunglasses, then you can return them within 14 days for an exchange or refund. Sunglasses must be in original packaging and condition. You’ll need to download, print and complete a return form to enable you to do this.

Return to a Store - Yes of course! We'd love to see you! And it's FREE

Visit one of our 15 stores and our expert sunglass stylists can help you find the perfect pair as an exchange or request a refund from our office for you. Once a refund has been requested it should take 1-2 business days to process. The store will not be able to give you a refund on the day.

You will need to take the return form with you, in order for the exchange or refund to occur. Sunglasses must be in original packaging and condition.

View our stores

Return to our Depot - If you can't make it into one of our stores, then you can send them back to our depot.

Please complete a return form and return this with your purchase.

Sunglasses must be returned in original packaging and condition. It usually takes between 2-3 business days to process a return once it is received at our Depot.